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These guys are the bee’s knee’s when it comes to service!!
Replaced my underfloor heating system 18 months ago. The pump went recently and they replaced it for free!!! They are not scared by working hard!! Very friendly and make me feel that I am in safe hands!! Thank you very much!!
Great job by Dave installing the underfloor heating smoothly. Kitchen much more toasty. Thanks guys
Tibi and Oli - what a team. They sorted out our underfloor heating system which had been poorly installed by the original builders. They were diligent and courteous throughout - very competent and professional and they stayed until after 8:00pm to get us up and running again. A level of service not seen for a long time. We recommend them highly.
David came to repair our wet underfloor heating. He provided a great service he was honest with what the problem was and our options to repair or replace. The work was done with no mess and to a high standard. David stayed late to get the job finished as some problems arose! We would recommend them highly !
Bev & Craig Granger
Alan,Paul and his team did a wonderfully job of installing underfloor heating in our 100 year old 4 bedroom detached house in Bushey. They have a real "can do" attitude to any problems they encounter. Great quality at a reasonable price.
Well done !!!
In my semi-detached house, I installed underfloor heating 25 years ago for one entire floor (about 100 square meters). Very minor leak from a valve joint of pipe control box started in early 2020. An engineer came and gave me a quote in January to replace the entire pipe connection box including power flush but we scheduled the actual work in summer. The work took a day and the energy efficiency has dramatically improved for the entire building in September. When heating started in autumn, an insignificant leak started from one of the old valves connecting to the floor heating systems. I asked the company to stop the leak. The engineers came and fixed it with no charge.
I think the company has high quality standards technically and for customer services as well.
I cannot rate this company highly enough.
The service I received in respect of the lack of heating in our living room was first-rate: David was professional, punctual, friendly, courteous, efficient and knowledgeable. He quickly identified the problem, ordered the relevant parts and came back within a day or two to fit them.
As if that wasn't enough to be delighted about, he actually got the whole of our floor warm; although the flat is only four years old and supposedly high spec, the heating had never worked properly since the day we moved in.
I've told all the neighbours about this company and posted a recommendation on the group FB page.
We had major issues with our underfloor heating system. Through a process of elimination and providing guidance all along the way, Tibi, Oliver and Alan all played their part to get it fixed and back up and running. Really professional and courteous service from all at the company. Would highly recommended.
For years, our UFH was never quite right. One visit identified the problems with our ageing system and a week later we were up and running with a wholesale upgrade. During both visits, the team were efficient, friendly and informative. After the work was carried out we had two snags. The first was the boiler (that was absolutely nothing to do with The UFH Company London) but even so, Paul came out to see if he could fix the problem. When he couldn't he went and bought some fan heaters for us. The second was a simple case of rewiring zones to the correct thermostats. Again, we had a quick response and David sorted everything with minimal fuss. We're now thrilled to have a fully working system that is responsive and effective.
I received great service and follow up from Joshua and David. They not only helped diagnose and address the issue, but when they also assisted the following day on the phone and talked me through what I needed to do on the phone. Professional from the start and even during the follow up the next day. Above all, they are experts and know where the fault lies. David and Joshua are a credit to this organisation.