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5 star service! I highly recommend!
Paul and his team goes above and beyond and gets the job done to a 5 star standard
We had a few problems with our wet and electric underfloor heating systems after moving into the new house. Tried various plumbers from large companies and no one offered any proper solution after wasting a lot of time and charge out fees.
Tibi from UFH came and identified source of problems straight away and offered options to fix them. We’ve decided to partially upgrade our wet underfloor heating system manifold and replaced all the old thermostat. They also connected all the thermostat to a smart phone app which makes it much easier for us to control heating in various rooms and save energy.
A year since installation we had some follow up questions, it took less than 24 hours from reporting the questions to customer service to receiving a call from the engineer, offered answers and solutions over the phone. We are super impressed by the level of customer care, and really appreciate the professional work carried out helping us to save on energy bills.
Definitely recommend the company to anyone with problem with underfloor heating, so much more efficient and professional than many of their peers.
We had wet UFH installed a few years back by the builders but it never seemed to work properly. Our house is old so I wasn’t sure if it was the system, a fault or the house. I finally decided to get a ‘proper’ Underfloor Heating installer to have a look and Thank goodness I did. Our floors are now the Warmest they ve ever been as are the rooms! David and Josh were friendly, knowledgeable and tidy. They spotted the problem and gave me two solutions. They then came back a week later and fixed the problem. I would definitely recommend these guys if you thinking of installing or need Underfloor heating fixing..
The team arranged an appointment the next day, and David was great at diagnosing the issue and left his personal mobile so we could monitor the solution. Just fantastic customer service - don’t go anywhere else, these guys are the best!
If you need expert service, this is the only place to go. Goes above and beyond to fix any faults. Highly recommend.
We had a lot of problems with the heating system since moving to our new house and had several plumbers coming in that could not understand how to fix them. We were very happy to finally come across this company. David and his team did a great job to put our UFH back into shape and explain to us everything with a lot of detail. They have also been very responsive over the phone for any follow-up questions after the works. We now love our UFH which finally works properly!
We have been very satisfied about the overall service and would highly recommend this company to anyone with UFH.
Dave and the team lifted an earlier badly installed electric system and fitted a new one for us. Even before being able to turn everything on, our bathroom was warmer and is positively toasty now.
They worked with ruthless efficiency, were thoroughly professional, and gave top-notch customer service.
It feels harsh to mention given complications around covid, etc but we had to reschedule a couple of times, I suspect if we couldn't have then they'd have done their best but I wonder if they were spread a bit thin. That said would recommend it enthusiastically.
These guys are the bee’s knee’s when it comes to service!!
Replaced my underfloor heating system 18 months ago. The pump went recently and they replaced it for free!!! They are not scared by working hard!! Very friendly and make me feel that I am in safe hands!! Thank you very much!!
Great job by Dave installing the underfloor heating smoothly. Kitchen much more toasty. Thanks guys
Tibi and Oli - what a team. They sorted out our underfloor heating system which had been poorly installed by the original builders. They were diligent and courteous throughout - very competent and professional and they stayed until after 8:00pm to get us up and running again. A level of service not seen for a long time. We recommend them highly.