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The Underfloor Heating Company London
Average rating:  
 42 reviews
by Virginia on The Underfloor Heating Company London
Efficient work, thorough explanations, great service

We had a lot of problems with the heating system since moving to our new house and had several plumbers coming in that could not understand how to fix them. We were very happy to finally come across this company. David and his team did a great job to put our UFH back into shape and explain to us everything with a lot of detail. They have also been very responsive over the phone for any follow-up questions after the works. We now love our UFH which finally works properly!

We have been very satisfied about the overall service and would highly recommend this company to anyone with UFH.

by Simon on The Underfloor Heating Company London
A job done properly

Dave and the team lifted an earlier badly installed electric system and fitted a new one for us. Even before being able to turn everything on, our bathroom was warmer and is positively toasty now.

They worked with ruthless efficiency, were thoroughly professional, and gave top-notch customer service.

It feels harsh to mention given complications around covid, etc but we had to reschedule a couple of times, I suspect if we couldn't have then they'd have done their best but I wonder if they were spread a bit thin. That said would recommend it enthusiastically.

Thanks, guys.

by Karen on The Underfloor Heating Company London
Best in the business

These guys are the bee’s knee’s when it comes to service!!

Replaced my underfloor heating system 18 months ago. The pump went recently and they replaced it for free!!! They are not scared by working hard!! Very friendly and make me feel that I am in safe hands!! Thank you very much!!

by Sean on The Underfloor Heating Company London
Installed underfloor heating

Great job by Dave installing the underfloor heating smoothly. Kitchen much more toasty. Thanks guys

by Geoff & Charlotte on The Underfloor Heating Company London
First Class Performance

Tibi and Oli - what a team. They sorted out our underfloor heating system which had been poorly installed by the original builders. They were diligent and courteous throughout - very competent and professional and they stayed until after 8:00pm to get us up and running again. A level of service not seen for a long time. We recommend them highly.

by Beverley on The Underfloor Heating Company London

David came to repair our wet underfloor heating. He provided a great service he was honest with what the problem was and our options to repair or replace. The work was done with no mess and to a high standard. David stayed late to get the job finished as some problems arose! We would recommend them highly !

Bev & Craig Granger

by robert liddell on The Underfloor Heating Company London
Excellent Service

Alan,Paul and his team did a wonderfully job of installing underfloor heating in our 100 year old 4 bedroom detached house in Bushey. They have a real "can do" attitude to any problems they encounter. Great quality at a reasonable price.

Well done !!!

by Hiromi Sakurai on The Underfloor Heating Company London
Technically good and excellent after care

In my semi-detached house, I installed underfloor heating 25 years ago for one entire floor (about 100 square meters). Very minor leak from a valve joint of pipe control box started in early 2020. An engineer came and gave me a quote in January to replace the entire pipe connection box including power flush but we scheduled the actual work in summer. The work took a day and the energy efficiency has dramatically improved for the entire building in September. When heating started in autumn, an insignificant leak started from one of the old valves connecting to the floor heating systems. I asked the company to stop the leak. The engineers came and fixed it with no charge.

I think the company has high quality standards technically and for customer services as well.

by Helen Jeffery on The Underfloor Heating Company London
Superb!

I cannot rate this company highly enough.

The service I received in respect of the lack of heating in our living room was first-rate: David was professional, punctual, friendly, courteous, efficient and knowledgeable. He quickly identified the problem, ordered the relevant parts and came back within a day or two to fit them.

As if that wasn't enough to be delighted about, he actually got the whole of our floor warm; although the flat is only four years old and supposedly high spec, the heating had never worked properly since the day we moved in.

I've told all the neighbours about this company and posted a recommendation on the group FB page.

Excellent.

by Gavin Ferraris on The Underfloor Heating Company London
Excellent Service. Persistent and professional.

We had major issues with our underfloor heating system. Through a process of elimination and providing guidance all along the way, Tibi, Oliver and Alan all played their part to get it fixed and back up and running. Really professional and courteous service from all at the company. Would highly recommended.

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