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Found this company online and they responded on time. David and Sam came to sort out a problem. Their Attitude was exceptional with a deep knowledge base and very professional. They explained how the systems works and best practice which was very useful.
They did a splendid job.
Paul and Alan came to our new flat and immediately diagnosed the problem with our underfloor heating. They booked us in to install new pumps and service the boiler and kept us well informed as to their time of arrival. While carrying out the work,they dealt with another problem to do with the wiring. We were delighted with their work and the service provided.
Finally someone who knows what they are talking about, can locate any problem, can provide effective solutions quickly, while being on time, clean, very friendly and approachable and extremely professional! I cannot recommend them enough!I have been using their services over the past 4 years and I can confidently say that they are the best plumbers I have ever met.I initially called them out for a fault as an emergency one late night, when it was discovered that the whole system was wrongly installed by others during the property's build. Since that initial call-out, they have step-by-step re-built the entire system, while putting up with my numerous questions and throughout this journey, I have always felt confident that all would be ok. I cannot be happier!!!
Managed to find this company on internet who can help me with the underfloor heating issue.The engineer Sam arrived promptly and diagnosed the fault with pump. Few days later came and fitted a new pump. Sam also explained how the system works as I am new to the system. Sam was professional, friendly and very efficient. Left the place clean. I would highly recommend this company. I have also taken out a service contract. Many thanks Sam.
Finally someone really friendly and professional who was able to help me with my underfloor heating after years of misery with various plumbers!!! Prompt and skilful service of my entire heating system. I could not be happier.
We've lived in our property for 7 years, and in that time have had a number of plumbers come, our system completely baffle them and seen them leave without making any progress. It's been a HUGE relief to find The Underfloor Heating Company - their engineers are thorough, tidy and extremely competent. As my underfloor heating had failed (Nov 17) - they replaced all the pumps, thermostats and manifolds. They've performed remedial work on my boiler & general plumbing - that had been incorrectly installed by foreign labour during the property's build. They also installed a water softening system to treat the entire house's water supply - which one would have expected to have been part of the initial build given the property's size / quality of the water in Surrey. I cannot recommend them more highly.
Engineers arrived prompting and efficiently diagnosed the problem. They returned as arranged a week later to complete the repair to the thermostat, despite difficult weather conditions. They also re set the programme for me.Very quick, very quiet, very efficient
The Underfloor Heating Company's engineer was speedy and efficient, he resolved my problem in the short term and speedily devised a plan to solve the problem for the long term. I highly recommend them and shall be taking out a service contract with them.
Our underfloor heating had stopped working and needed major repairs. The Underfloor Heating Company responded quickly, investigated the problem, set a date for starting repair works, showed up as promised and fixed the problem. Alan and Jay were professional, efficient, trustworthy, and very nice. Their work was very tidy, they cleaned up after themselves and clearly took pride in what they did. I couldn't recommend them more highly!